Wednesday, September 29, 2010

Communication must-read of the error of team communication



A good business, stressed that team solidarity, of which, how communication is a major problem. For business managers, to the extent possible, to communicate with employees so that employees can keep abreast of managers are thinking, understanding employees are thinking, clear responsibility and authority rewards and punishment; while at the same level and between the subordinate and superior communication between the elimination of misunderstanding between them, or understand each other's true intentions in mind, to make the team play a more work performance.

However, in real life, leadership and communication between employees is not an easy task, due to the hierarchy, the official standard thinking mentality of those in power, there is often some misunderstanding.

Communication is the interaction between employees, communication and eliminate misunderstanding, mutual understanding and harmonious relations. If the lack of communication with each other, conflicts will arise, resulting in alienation, the formation of internal friction, affect the normal operation. Instead, the mutual communication between employees is not an easy task, due to the hierarchy, the official standard thinking mentality of those in power, there is often some misunderstanding.

The last communication there is no "guts"

Wang programmer for a while kept cold by their superiors, even though Wang's performance more prominent, was in business, very little recognition of his superiors, it touches my colleagues who became the boss mediocre performance in mind the most. Wang boss wants to communicate several times, asking for his boss's views, may Wang boss's office each time to knock the door, then hesitated, and quickly withdrew his hand. Until one day, not to the days of the company uniform wages, superior to the Finance Department has informed his paychecks, and realized by the company fired. He puzzled. Wang had told company leaders secretly engaged in part-time outside, eat outside the expense too.

In fact, Wang is the Shou Yuan, and he had no part-time job, he is jealous of his colleagues superior performance, playing a small report falsely accused him. If Wang and timely communication with the boss, figure out the reasons for his boss out in the cold, be clarified to explain that things would not have developed to such a sad state.

Why not take the initiative then Wang communicate with the boss? This is due to the old hierarchy, can not take the initiative and superior communication. General staff is always that communication is superior to subordinate, how can take the initiative to go to my boss subordinate communication. This bias bungled the employees the opportunity to communicate actively with the supervisor, the result is carrying a heavy cross, unable to extricate themselves. Therefore, employees have to remove the "fear" a bold initiative to communicate with supervisors to seek the views of their superiors, in a timely manner to eliminate the misunderstanding of their superiors, or to understand the true intentions of their superiors in order to work better.

In this regard, Mo farming pillar of students doing very well, he could boldly take the initiative to communicate with teachers, eliminating their feelings. Spring and Autumn Period, Geng Zi column a master star pupil, but he always suffer Mo blame. Once, Mo has blamed the farming pillar, column farming really feel very aggrieved, because among the many disciples, it is generally accepted farming columns are the best people, but happens often been accused of Mozi, let him face on the make life difficult. One day, Geng Zi column angry and asked: "Teacher, Is it true that so many students, I could be so bad that in the elderly to often you are scolded by it?" Mo hear, not without anger: "Suppose I am now on the Taihang Mountains, in your opinion, I should use good Malay pulling carts, or use the cow to the trailer? "Farming column said:" re stupid people know to use good Malay pull a cart. "ink son asked: "Why do not cow?" Farming column said: "The reason is very simple, as good enough to bear heavy horse, it is get rid of." Zi said: "you'd be a little too true, and I The reason often scold you, because you can only assume responsibility, it is I again and again to teach and the Correction of you. "Farming column to get the explanation from the Mo pleased to put aside ideological baggage.

At the same level of communication there is no "lung"

Ancient fable "stealers," said a man lost his ax, suspected of stealing his neighbor's. When he saw the neighbor, found a neighbor like stealers walking, talking like stealers, every move is not unlike stealers. Later, he found the ax in the valley, to see a neighbor, found a neighbor walk, talk, nothing like the stealers

This story can also be seen as mirroring the lack of communication between the same level caused suspicion. The reality, at the same level between the expense of others, lack of intimate knowledge of the communication between the lung, which persists in the form of mutual suspicion, or each other. This is because the levels are too high-level value between the value of their own, while ignoring other people's values; some human weakness, as far as possible the responsibility onto others; there is a conflict of interest, fear of others better than yourselves.

A good business, stressed that team solidarity and close cooperation. Therefore, the importance of communication between the same level. Good communication between the same level To be frank, mutual respect. If you though communication, but not open their hearts, but hidden over her, then the last part of your tongue, it was not enough to communicate results.

Have a business, finance and marketing, long-term lack of communication, sometimes to open a joint is serious matters ulterior motive, no sincerity. Therefore, in some matters, the two long and arguing back and forth, affecting the company's reputation. Observant bosses discovered the crux of the problem, he found a head of two departments, asked them to communicate confidentially. The two departments have had a long gap, because of their subordinates secretly are talking ill of each other, the Finance Ministry said the marketing department so spineless, they always put the customer directly to the Office of debt collection. Finance Ministry wants more liquidity once the company's liquidity, foreign companies account for the time being lied to no money, and marketing people who are dismantling their units. CEOs do after work, head the two departments have made self-criticism, mutual apology, saying his men to strictly bundle people together for the common interests of the company closely. From that point on, the two departments often in close communication, work is coordinated.

Not under the Communication on "Heart"

Some business leaders mistakenly believe that: decision-making is led to do, men only need to implement their decisions, do not need to communicate with each other. In fact, communication is both ways. Reasonable and effective leadership to make decision-making must be extensively collect information, analyze information, to make scientific judgments.

If business managers do not trust their employees, without the necessary communication, let them know that the company's progress, employees will feel they have been Dangzuo "outsiders", at worst will hit staff morale, low Zaochengbumen Xiaoshuai; Zhongze between managers and employees to form a kind of mutual distrust as Amaoagou hostility serious barrier, unable to reach consensus, and sometimes even misunderstood the intent of the leadership of passive resistance. As a matter of leaders, decision-making, nothing to do with the staff.

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